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Aug 05, 2015
During our testing, upgrading from Windows 7 to 10 caused us to have to re-enter our LP Digital studio username and password, and we lost access to projects in digital studio.
The reason for this is that to make downgrading BACK to your previous version of windows easier, Microsoft renames your %USER% folder and creates a new folder for Win 10.
Your project and order files still exist, but they’re in a place that Digital Studio can’t find them.
Copy the LabPrints folder from: C:\Windows.Old\Users\UserName\AppData\Roaming\Microsoft\Windows\
Select “Labprints” right click on it, select “copy” and then right click on your desktop to paste a copy of the folder to the desktop.
Delete your defunct LabPrints folder at: C:\Users\UserName\AppData\Roaming\Microsoft\Windows\
Now take the Labprints folder you copied to the Desktop and drag it into that same directory:
If everything worked as it is supposed to, when you start LP Digital Studio, all of your projects will be back.
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