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Aug 05, 2015
During our testing, upgrading from Windows 7 to 10 caused us to have to re-enter our LP Digital studio username and password, and we lost access to projects in digital studio.
The reason for this is that to make downgrading BACK to your previous version of windows easier, Microsoft renames your %USER% folder and creates a new folder for Win 10.
Your project and order files still exist, but they’re in a place that Digital Studio can’t find them.
Copy the LabPrints folder from: C:\Windows.Old\Users\UserName\AppData\Roaming\Microsoft\Windows\
Select “Labprints” right click on it, select “copy” and then right click on your desktop to paste a copy of the folder to the desktop.
Delete your defunct LabPrints folder at: C:\Users\UserName\AppData\Roaming\Microsoft\Windows\
Now take the Labprints folder you copied to the Desktop and drag it into that same directory:
If everything worked as it is supposed to, when you start LP Digital Studio, all of your projects will be back.
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Our fine art printing process uses pigment based inks. Pigment printing processes have been utilized since the middle of the 19th century. The image stability of pigment printing is superior to that of any other method of printing. Pigment inks excel in permanence. A dye is molecularly soluble in its vehicle, but pigment is not. Pigment particles tend to be large enough to embed into the receiving substrate making them water-resistant. The particle nature of pigment inks ensures their archival superiority. A particle of pigment is less susceptible to destructive environmental elements than a dye molecule.
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